OUR POLICIES
TO BOOK AN APPOINTMENT, YOU MAY USE OUR CONVENIENT ONLINE BOOKING SYSTEM.
Last-minute appointments (in the next three hours) require phone, text, or email. If you have a question or need assistance, don’t hesitate to call or email.
PREPARING FOR YOUR APPOINTMENT
PLEASE NOTE that as a small busy studio, we are not always able to return your call on the same day, but we’ll get back to you as soon as we’re ready.
PRE-APPOINTMENT FORM- Must fill out the COVID-19 PRE-APPOINTMENT SCREENING FORM before EVERY appointment.(SENT VIA TEXT 24hrs to 12hrs before EACH APPOINTMENT)
WE ARE UNDER STRICT SAFETY PROTOCOLS- PPE, Facial bed shield covering, Fogger machine, UV light, HEPA air filters, offering disposable mini face N95 mask covering for treatments, keeping our windows next to the facial bed open. We are limiting the number of patients in the office and will be spending extra time disinfection, and I will be wearing an N95 mask and face shields.
YOUR ARRIVAL PROCEDURES
PLEASE ARRIVE NO MORE THAN 5MINUTES BEFORE your appointment time.
WHEN YOU ARRIVE AT THE STUDIO YOU WILL undergo a temperature check and health screening.
FACE MASK REQUIRED
LATE ARRIVAL. Your treatment will be modified to maximize my remaining scheduled time. ThePureSkin is unable to compromise their next service.
NO EXTRA GUESTS-We are keeping the amount of the people in the building to a minimum.
BRING IN ONLY YOUR ESSENTIALS-NO FOOD, DRINK, OR EXTRA BAGS.
ALL GIFT CARDS will remain email-gift cards for the time being. It can be emailed directly to you or the recipient.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE Therapists may terminate service when experiencing a client's inappropriate language or action.
CHILDREN 12YERARS OR OLDER WITH AN APPOINTMENT ARE WELCOME INSIDE THE STUDIO.
PLEASE TURN CELL PHONES OFF or VIBRATE AND REFRAIN FROM USING THEM IN THE STUDIO.
PAYMENT We accept CASH, CHECKS, ZELLE, VISA and MASTERCARD.
All prices are subject to change without notice.
RESERVATIONS
A credit card is required to reserve your appointment. While every effort is made to provide a courtesy confirmation, please be sure to call us to verify your appointment time and services.
RETURN-If for any reason, you are not fully satisfied with a product, please return the unused portion of the product along with the receipt within 14 days, and we will gladly issue you a TPS studio credit for future use.
CANCELATION POLICY- Your appointment time is reserved, especially for you. Please give 24-hour notice if you need to change or cancel your appointment. Appointments canceled with less than a 24-hour notice will be charged 60% of the service booked.
GIFT CARD AND SPECIALS TERMS AND CONDITIONS
- Only available for use in TPS skincare studio
- Non-transferable
- Non-refundable
- Cannot be used to purchase goods or services online
- Gift card deals are for one-time use
- GC Deal is valid for 12 months from the date of purchase
- Please allow 24 hours for processing
- May not be used on the same day of purchase
- Purchases made on weekends and holidays will be processed the next business day
- Specials and discounts cannot be combined with any other promotion
- FIRST-TIME CLIENT SPECIAL - NEW client only
BUSINESS HOURS
Mon, Tue, Wed, 10 am - 7 pm
Th, F 10 am - 5 pm
Sat 9 am - 3 pm
Sun Closed
PARKING OPTIONS in the area metered, residential, and the following paid parking garages:
Union Street Plaza Garage, 2001 Union Street, San Francisco, CA 94123
Union Laguna Garage, 1910 Union Street, San Francisco, CA 94123
YOUR HEALTH IS OUR FIRST PRIORITY WITH CERTIFICATION UNDER THE CALIFORNIA STATE BOARD OF COSMETOLOGY, BARBICIDE AND CLEAN TOUCH CERTIFIED; WE HAVE ALWAYS MAINTAINED INFECTION CONTROL TO HIGHEST STANDARDS. BEYOND THE NORMAL REQUIREMENTS.
